Privacy Policy

Bloomers and Braces operates https://www.bloomersandbraces.co.uk (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the Site.

In general you can visit this site without telling us who you are or providing any information about yourself. In some areas of the site we ask you to provide information that will enable you to place an order.

In these instances we will ask for your name, email address, postal address, phone number and other appropriate information needed to provide you with your order. In all instances, if you receive a newsletter or other email from us, you will always be able to “unsubscribe”. Alternatively, you may opt out of receiving information from us by e-mail us at the address below

Information Collection And Use
While using our Site, we may ask you to provide us with information that can be used to contact or identify you, such as your name, address and email address (“Personal Information”).

We may use your personal information for the following purposes:

– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.

– To improve our Site
We may use feedback you provide to improve our products and services.

– To process payments
We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

– For a promotion, contest, survey or other marketing;

– To send emails
We may use the email address to send user information and updates pertaining to your order. It may also be used to respond to your enquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, they may do so by contacting us via our email.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email hello@bloomersandbraces.co.uk

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

This site uses some unobtrusive cookies to store information on your computer.

To control third party cookies, you can also adjust your browser settings.

Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. (see also the ‘Cookie’ section below). We also use information collected from the website to personalise your repeat visits to our website.

When someone visits https://bloomersandbraces.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Communications
With your permission, we may send you emails about our Site, new products and other news.

When you provide us with personal information to complete a transaction, pay via bank transfer or paypal, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting this personal information and using it for that specific reason only.

If we ask for your personal information for any other reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Should you change your mind after you’ve opted in, you may easily withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by clicking the unsubscribe button in our newsletters, or by contacting us directly at: hello@bloomersandbraces.co.uk.

 

How we will use your information

If you choose to give us personal information for any of the purposes above, this information is retained by us and will only be used for us to communicate with you. Your personal information will be kept on our database for a maximum 2 years after your purchase after which it will be deleted. Bloomers and Braces can guarantee that NONE of your personal or financial information will be sold to any third parties. We believe this practice to be morally wrong and we only want the best relationships with our clients.

Card Security

We know customers are concerned about card security. Any payment we receive will be via bank transfer or via Paypal which is a secure service.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24th May 2018.

 

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

by email

hello@bloomersandbraces.co.uk

Last updated: May 24th 2018